This survey was carried out to 1,366 clients of Community Banking, Business Credit and Home Improvement, in the North, Bajío, Southeast and South Central of the Mexican Republic.
Clients with current payments were chosen.
With the aim of knowing better:
This survey was prepared and developed by students from ACTE University in Nancy, France.
If you want more information about the impact survey contact us.
The average income per client is $ 11,993.00 per month.
|%||Our Clients||Satisfaction Level|
|51%||Our clients rate the credit products we offer as sufficient.||
|50%||Of our clients consider important the speed in the granting of the credit.||
|80%||Clients are widely satisfied by the terms to which our loans are granted.||
|71%||Of our clients consider that the guarantees that are requested are adequate.||
|51%||Of the clients consider that access to credit is easy.||
|47%||Of our clients consider sufficient the promotion that Te Creemos makes of its services.||
|45%||Of our clients are completely satisfied with the location of our branches.||
|%||Our Clients||Economic Impact|
|32%||From our clients, they reinvest their earnings, generated by the credit, in the business.||
|40%||Increase your sales in the trade with the credit granted.||
|80%||From our clients use the credit to buy raw materials or increase their inventory.||
|55%||Apply for the loan to invest in the business.||
|38%||Apply for the loan to improve your home.||
|35%||Consider that the impact of credit on your monthly income is noticeable and sufficient.||
|37%||Of our clients he has had loans with other financial institutions.||
|90%||It recognizes Compartamos Banco as one of our competitors.||